Privacy Policy
Our Commitment to Privacy
We are glad that you have chosen to order at loyalfoodmachine.com. We have always been committed to protecting your privacy . This page explains how we collect, use and protect the information that you provide to us. We respect your privacy and intend to give you as much control as possible over your personal information.

What Information Do We Collect?
Information That You Provide Us
We accept and store any information that you submit on Shandong Loyal Industrial Co.,Ltd. or by any other means. For example, you may provide personal information when you place an order, enter a giveaway, request a publication, or contact us. This information may include name, address, phone numbers, email address, credit card and payment information, and other personal information.

Telephone Calls with Loyal Industrial
We constantly review our own performance to ensure that we're providing exceptional service and support. Some phone calls are recorded or monitored for training purposes.

Web Site Use Information
We collect and analyze technical information about how customers interact with Loyal Industrial including, but not limited to, IP addresses, browser types, operating systems, pages viewed, links, dates and times, and other information.

Email Information and Contact Forms
We may collect, store, and use any information that you submit via email or any of the forms on our website. We may also collect information about email communications such as confirming that an email was opened or which links were clicked.

How We Use Collected Information
We use collected information for the purpose of administering our business activities such as completing and tracking orders, customer service, communicating with customers, administering giveaways and other promotions, customizing the shopping experience, troubleshooting, improving the website design and functionality, and other business uses. We may use the address information you provide with Google Maps APIs, to simplify address entry and to ensure that the address is formatted in the best possible way for our shipping partners. You can find Google's Privacy Policy here. From time to time, we may send you promotional messages by mail or email. You will always have the option to opt out of such communications .

We do not intentionally share your information with third parties except as required by law or to facilitate business operations (such as shipping partners and payment processors).

How We Protect Your Information
In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard encryption/security technology to protect data transfer and our information systems are treated with the highest regard for security. In addition, we limit access to customer information to only authorized personnel.

How You Can Review or Correct Your Information
To review or correct your personal information, or to change your communication preferences, please call us at +86-85993700. Your Sales Engineer will be glad to help. You may choose to stop receiving promotional communications at any time. If you have subscribed to any of our email newsletters, you may unsubscribe anytime.

Links to Other Websites
Loyal Industrial is not responsible for the content or practices employed by other websites that are linked to from loyalfoodmachine.com. When you use a link to go from loyalfoodmachine.com to another website, our privacy policy is no longer in effect.

Your Consent
By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following purposes:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.

To provide, support, personalize, and develop our Website, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, when required by law).
To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Right to Know
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or sharing that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we shared or disclosed your personal information for a business purpose, two separate lists disclosing:
the sharing, identifying the personal information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
You can exercise your right to know by contacting us at:

Email: [email protected]

Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.